Last updated: 23 September 2026
This Privacy Policy explains how eBankAuctions.com (“we”, “us”, “our”) collects, uses, shares and protects personal data when you use our website. We process personal data in accordance with the Digital Personal Data Protection Act, 2023, the Information Technology Act, 2000 and the rules made under them.
1. Information we collect
- Information you give us: your email address when you subscribe to alerts; your name, email, phone number and message when you contact us; account details if you register.
- Information collected automatically: IP address, browser type, device information, pages visited, referring URLs and approximate location, collected through server logs, cookies and analytics tools.
- Information stored on your device: saved listings are stored in your browser’s local storage and are not sent to us.
2. How we use your information
- To send auction alerts and updates you asked for.
- To respond to your enquiries and correction requests.
- To operate, secure, maintain and improve the website.
- To understand how visitors use the site through aggregated analytics.
- To comply with legal obligations.
3. Legal basis and consent
We process your personal data based on your consent, which you give when you submit a form or subscribe, and for legitimate uses permitted by law. You may withdraw consent at any time by using the unsubscribe link in our emails or by writing to us.
4. Sharing of information
We do not sell or rent your personal data. We share it only with service providers who help us run the website (hosting, email delivery, analytics), under confidentiality obligations, and with authorities where required by law.
5. Cookies
We use essential cookies and analytics cookies. See our Cookie Policy for details and choices.
6. Data retention
We keep personal data only for as long as needed for the purposes above or as required by law. Subscriber emails are deleted when you unsubscribe; enquiries are retained for up to 24 months.
7. Security
We use reasonable security practices, including HTTPS encryption and access controls. No method of transmission over the internet is completely secure, but we work to protect your data.
8. Your rights
Subject to applicable law, you have the right to access a summary of your personal data, correct or update it, request its erasure, withdraw consent, nominate another person to exercise your rights, and raise a grievance.
9. Third-party links
Listings link to bank websites and e-auction portals. Their privacy practices are governed by their own policies.
10. Children
Our services are intended for users aged 18 and above. We do not knowingly collect data from children.
11. Grievance Officer
For questions, requests or complaints about your personal data, contact our Grievance Officer at support@ebankauctions.com. We will acknowledge your complaint within 24 hours and try to resolve it within 15 days.
12. Changes to this policy
We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.